“We have reset the narrative and preconceptions people once had and built trust and relationships between the council, residents and suppliers”

Capability need: For people who had left work or lost jobs as a result of the Grenfell tragedy, we led a series of community workshops to identify the project scope, understand key needs and co-create ideas for improving employability. We used the Project Bridge method to rebuild trust and collaboration between the community, residents, local authority, voluntary community sector and local businesses.

Paraffin Approach

We ran this project in the community, bringing together residents affected by the Grenfell tragedy with the Royal Borough of Kensington and Chelsea council, the voluntary and community sector and local charities, with 3 key stages:

  1. Scoping workshop: we began by scoping the project and agreeing outcomes and measures for success.
  2. Person-centred needs: we worked with key cohorts to understand their needs, which included understanding emotional trauma, employment disruption, confidence levels, training and skills levels, and barriers to working such as parenting responsibilities and lack of opportunities.
  3. Co-creation workshop: We worked with residents to use the person-centred needs to create employability opportunities to help anyone affected by the Grenfell tragedy to be supported into suitable, valued employment

As a result of this project, RBKC created “Community Works” to provide the access to the right type of employment for residents who are overcoming significant challenges as a result of the Grenfell tragedy.


  • We built trust and collaboration between residents, community groups and RBKC, reset the narrative and preconceptions people came in with on both sides
  • We provided a positive, collaborative space for people to create their future opportunities around their specific needs, to ensure funding is focussed on serving people’s needs

Community Works continues to help people find good employment to fit their needs and circumstances, including:

  • Pre-employment support
  • On-going resources for individual vulnerabilities, experiences and needs
  • Activating working groups to convert volunteer work into paid employment
  • Longer-term holistic programmes that encompass healthy living and personal development
  • Supporting parents to find flexible solutions to employment locally within school hours

Project Bridge is a proven person-centred, co-production method that has been used to successfully address many issues including Child Exploitation, Bringing People Home from Hospital, Supporting Disabilities, Volunteering, Sitting Services, Reunification of Care, Personalisation and Childhood Obesity. Project Bridge have won a bid for 2 high streets in Portsmouth to benefit from the £1 billion Future High Streets Fund. The bid was co-created by residents, landlords, business owners, community groups and local government using the Project Bridge method. Project Bridge is shortlisted for the ICiPS Collaboration award for its work to significantly reduce rough sleeping in Portsmouth.

Learn more about Project Bridge on our Social Purpose page here.

If you want to learn more about Project Bridge or be trained to become one of our volunteer facilitators, please email

We have reset the narrative and preconceptions people once had and built trust and relationships between the council, residents and suppliers
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